Sunset Review

Read the 2024 Sunset Review reports. Learn how to participate in a public hearing here. 

Age Verification

By law, a person must be 18 years or older to purchase a Texas Lottery® ticket. Licensed lottery retailers must verify the age of every person with whom they conduct a lottery transaction.

It is an offense (Class C misdemeanor) and a violation of Texas Lottery Retailer Rules to intentionally sell or offer to sell a lottery ticket to an individual that the licensee knows is younger than 18 years of age. Effective November 18, 2024, in all cases involving this violation, the Texas Lottery will seek revocation of a retailer’s Texas Lottery Sales License.

Retailer Services Contact Information

800-375-6886, 7 a.m. to 5:30 p.m. Monday-Friday 

Email us at retailerwebhelp@lottery.state.tx.us for information on any retailer issues.

IGT Hotline 800-458-0884, 24 hours, 7 days a week to report stolen tickets, equipment problems or to order scratch tickets

How Can Players Pay for Tickets

Credit cards are never accepted for Texas Lottery® purchases. The only acceptable forms of payment for tickets are cash, checks, debit cards and Texas Lottery issued coupons and vouchers. You may not accept credit cards, food stamp benefits, Apple Pay, Samsung Pay or Google Pay. This list of unacceptable forms of payment provides examples and is not comprehensive.

It is a retailer violation to accept any unauthorized form of payment for Texas Lottery purchases. Penalties range from License Suspension to License Revocation. Review the complete list of penalties for Retailer Violations.

How to Become a Texas Lottery^® Retailer

• Quick Steps for Becoming a Lottery Retailer

Lottery Services Portal is Now Retailer Wizard

Click here to log in to your existing account or register for a new account. To sign up, you must be an owner, officer or partner of the business.

Retailer Wizard provides current and potential Texas Lottery retailers the convenience of online access to location-specific business information including:

• License Application and Renewal
• Owner, Location and Banking Information
• Sales Reports
• Bank Sweep Amounts (EFT)
• Prizes Paid by Retailer
• Scratch Ticket Inventory and more
• Click here to learn more.